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New customers enjoy $20 coupon code: Q58WR7X

FAQ

FAQ

Shopping FAQs


1. What should I do if I have trouble logging in?


Please follow these instructions: 

Check your login details. Your login username is the email address you used for registration.

If you have forgotten your password, please select the "Forgot your password?" option on the Sign In page. Complete the information regarding your registration details and select the "Reset your password" option.

Please make sure that your web browser accepts cookies.

Our website may be undergoing system maintenance. If so, please wait 30 minutes and try again.

If you are still unable to access your account, you can contact our Customer Service Department and indicate the problem. We will assign a new password for you and you can change it once you log in.


2. Why can't you accept Paypal and credit card?


The sale of replica products is not condoned by Paypal and credit card.


3. What do your bags and shoe come with?


Our AAAA bags and shoes come with a box, authentication cards, and when available pamphlets. Not all brands send pamphlets so we only send the items you can expect with the original. If items are too big then we ship brand shopping bags instead of a box to keep shipping costs low.


4. Is the bag or wallet real leather?


Our AAAA Bags and wallets are guaranteed to be 100% made of real leather which is imported to match that of the original brand. We use a range of leathers depending on what is used by the authentic brand on the original bag. Meanwhile, our replica designer bags are usually made of synthetic leather to reduce procurement costs, you can find each product's material easily on the product page.


5. What currency are your prices listed in?


All Prices are in USD American Dollars.


6. What discounts do you give?


We will monthly issue multiple discount coupons to our VIP membership, you are welcome to join us! If you are a wholesaler, please contact us via online chat.


7. What if my bag has a quality issue? Will you help me?


We will carefully check the quality of each product before shipment, if you find any quality problem after receiving the goods, please contact our customer service and we will gladly assist you immediately.


8. I am wary of trusting you with my payment and am afraid to buy. How can I trust you?


We understand that there are many scams online and that it is difficult to shop online, especially for something like a replica product, but we treat our client's money like our money and this is why our business is successful.


We do not push any client to buy as we already receive a high volume of orders – if you do not trust us that is fine and we don’t want you to feel uncomfortable buying from us. If you are wary of sending a large amount of money we suggest you start with a smaller item and once you verify our quality you will definitely be back for more like our other clients. If you still feel wary then please remember shopping with us is a choice, and we want you to be 100% comfortable before buying.


9.Will the product I buy look like the ones in the pictures?

We guarantee the product will look like the ones in the photos from our catalog. What you see is what you get.


10. Why are my emails not being answered?


You are most probably not receiving our responses because you need to check your spam folder and place us on your white list. Feel free to contact us and we will get back to you promptly!


11. Do you have any products not listed in your catalog?


We add more than 100 styles of new products daily and have many more products that are waiting to be uploaded. We provide Sourcing service for our customers, pls feel free to contact us about any particular item or brand. 


12. What payment method do you accept?

We accept Bank transfers / Western Union / Moneygram.

Detailed payment information is given when you place an order.


13. What are Replica Designer handbags?


Replica Designer handbags are inspired by the original designer bags. There are many grades of replicas depending on the materials used and the workmanship. We have been in this business for many years and are always updating every detail to the even smallest one. We are committed to bringing you quality products at different price points. Make you spend much less money to buy brand designer products.


14. Do you charge sales tax?


Will not, but some countries' customs may charge an import tax on your parcel, but on rare occasions, they do since we ship as gifts with low value. You can consult us before ordering.


15. Do you sell wholesale?


Yes, we offer wholesale. We can provide wholesale pricing per request.


16. How will you ship my designer replica products?


We ship all our products through secure shipping services to your door. You will receive a tracking number so you can track the progress of your shipment.

We ship to any address in the world.

Items ordered through BagOnSale are shipped UPS / Fedex / DHL / EMS.

A street address is required for delivery.

Merchandise will be delivered standard Air-express(door to door),

which takes approximately 7-10 business days.

Processing time for in stock items is within 2 business days.

Delivery times do not include processing time.